While nobody is perfect, the DealNews content team verifies each URL before publication so errors should be rare. Often, the reason why a link fails to load is because of software installed on the browser's computer. Some file-sharing applications have been known to silently install “ad-blocking" hacks onto the client machine. These usually take the form of a modified “hosts" file which essentially block access to a large number of third-party domains, many of which do not actually serve ads at all. These domains include click.linksynergy.com, service.bfast.com, clickserve.cc-dt.com, and www.anrdoezrs.net. For most home users, the hosts file can be deleted to solve this problem, but we advise you to make a backup of the file in case any problems arise. For office computers, there is an increased probability that there might be legitimate and important data in the hosts file so you should take particular care before modifying it. Most likely any important data would be at the top of the file.The location of the hosts file depends on your operating system:

If a link via clickserve.cc-dt.com fails, you can also try deleting your cc-dt.com cookies.

Surprisingly, the most common delay comes when a winner doesn't reply to our “you've won!" email. We don't post the name of a winner until he or she is confirmed. This can create quite a bit of lag. By rule, it takes us up to 30 days to pick a winner (it's usually much sooner), and a winner has up to seven days to reply before disqualification. Click here for a list of sweepstakes winners.

Hotness is a measure of deal popularity, unique to DealNews. We have a complex formula based on our reader's interest in each deal, which is recalculated every 15 minutes. The deals that attract the most interest from our readers, are displayed as the hottest.

The “Editors' Choice" icon represents the best of the best. To be an Editors' Choice, at least 2/3 of DealNews Editors must agree that a deal is truly remarkable. When you see an Editors' Choice icon, you're seeing something we've probably already bought.

Each deal we list contains the merchant name and a link to the deal on the merchant's website. Click on this link and follow their instructions for making the purchase. If you have any questions about the product or the price, contact the merchant before you make the purchase.

All shipping arrangements are handled by the merchant you're buying from- we do not ship any products. When known, we list the cost of shipping when we write up a deal. If you have any shipping questions, please contact the merchant before you complete your purchase.

Each merchant will have different policies on international shipping. You will need to contact the merchant to find out if they will ship outside the United States.

Please contact the merchant to find out what payment methods they accept.

For dealcam or dealram- we typically don't have an item listed because the merchants we list don't offer it. However, if you let us know which products you want to see on the site, we will try to accommodate your request.

Please contact the merchant you purchased the product from to determine what their return policy is.

Contact the merchant you purchased the product from to cancel the order.

Some deals or coupons have an expiration date, but are also limited to a certain number of uses. Once this limit is reached, the deal will expire regardless of the expiration date. In addition, merchants reserve the right to change or cancel deals at their discretion and without notice.

The deal has probably expired. Once we mark a deal expired, it is hidden by default. However, you can choose to view our expired deals. When browsing a category page or search results, click the “Show Expired Deals" checkbox on the left. You can view deals for the three months prior to the current date.

Each deal we list is by definition the lowest price available on that item from a reputable merchant, period. If an item can be found for less elsewhere, we blew it, so please tell us! (Select “Send us a hot tip" as the Department.)

The product may still be available for purchase, but you will have to check the merchant's website for pricing and availability.

We do not handle any rebates. We report when rebates are available from the merchant or manufacturer.

Please contact the merchant or manufacturer who is handling the rebate. Their contact information can usually be found on the rebate form or on their website.

We provide links to the rebate form when applicable. Every rebate has different requirements, so carefully follow the instructions for submitting the rebate and keep copies of the forms you submit for future reference.

DealNews provides a consumer service by tracking trends in complaints for possible future alerts to our readers. Click here to see our Consumer Advocacy information. You can contact us through our complaints page to file a merchant complaint.

Unfortunately, online merchant ratings services aren't dependable enough to judge a merchant. For example, a single irate customer may seek to defame a merchant by spamming as many of the merchant ratings sites, forums, and blogs as possible. While the experience may be accurate, it is not necessarily indicative of the way the company does business. In addition, companies can have their ratings skewed from competitors or disgruntled employees. DealNews combines information from online merchant ratings services with our own reader feedback to make judgements on which stores to ban. We take complaints VERY seriously and ban merchants who consistently provide poor customer service. On an on-going basis we review merchants for:

If you personally have had a bad experience with a merchant, we want to know! You can contact us us through our complaints page.

myDealNews is an account system for users to manage their newsletter and email alert subscriptions. Your account will also allow you to save your favorite deals to view later, and to comment on deals and features.